Free Shipping and Returns
Have a Question? Call Us: 844.476.8632
All orders within the continental United States over $75 ship for FREE.
Our free shipping policy applies to all orders – whether it’s a first-time purchase or a convenient auto-ship subscription.
Why the minimum order requirement?
Unfortunately our premium organic plant-based products are very expensive to produce. With very little margin on these types of products, we can only afford to pay your shipping once your cart value is over $75.
With that being said, most customers spend over $75 with us each time they shop, so free shipping is a win-win for everyone.
100% MONEY-BACK GUARANTEE
Our 'Crazy' Money-Back Guarantee…
Go ahead and try our products for the next 2-4 weeks.
Either you’ll experience the results you’ve been searching for (and liberate yourself from the need to decide which supplement company you should go for next)... OR we’ll refund all your money — no hassle and no return necessary — PLUS we’ll cover the entire cost of you switching to one of our competitors of your choice, gram for gram!
Most companies would never dare to go this far, but we don’t play by the same rules. We proudly stand behind our products with everything we've got. Thanks to our customers who told us many times how they can literally taste the quality and feel the difference compared to everything else they've tried.
How to take advantage of our guarantee (we’re telling you just in case):
Call us directly at 844-476-8632, or notify us at info@ground-based.com, and you'll be taken care of. Be ready to provide the original purchase receipt you got from an authorized GBN retailer (copies not accepted).
To protect ourselves from fraud, the guarantee is only valid for first-time purchases of a product, and redeemable up to 90 days after purchase. If you bought more than one bottle of a supplement on your first order and don’t like it, we would ask that you send the unopened bottles back to us for a refund because we can put them back into our sellable inventory.
